Why Net Price Calculators Are Hurting Middle-Income Families

This article is slated to be updated with the latest FAFSA, Scholarship, and Financial Information. For more updated information, please refer to our 2023 and 2024 articles.

Getting accurate Expected Family Contributions or EFC estimates are increasingly important to middle-income families trying to budget for college. Families, however, often ask me why the EFC estimates our office provides to them are coming in a lot higher than the estimates they are getting from their college net cost calculators.

« Learn more about paying for college

So why the discrepancy in net cost calculators?

To increase transparency of the cost of college, in 2011, the Department of Education required that all colleges place Net Price Calculators on their websites so families can see the real cost of their children’s education. The Department set out a minimum requirement of data elements that do not always accurately estimate EFC. Most of the time the EFC generated is lower than what it will actually be.

Because of the lower EFC estimates they produce, however, these net cost calculators appear to be nothing more than another marketing tool for many of our nation’s colleges.  After all, lower EFC estimates will get more students to apply to their colleges.

Could that possibly be true?

There is really no excuse for their inaccuracy.

Shortly after these net cost calculators were installed on college websites, a flurry of articles came out criticizing their lack of accuracy.  Families were getting EFC estimates as much as $10,000 lower than they turned out to be on their official award letters.

Proponents of the new net cost calculators immediately pushed back by saying that the calculators were at least a “good start”, especially when you consider that prior to their installation we were all living with zero transparency. We were also promised that over time these calculators would improve. Indeed, it would take one programmer only about an hour or two to fix the problem.

Four years later and still no improvement.

Despite the criticism from some very influential writers on higher education, nothing has changed.  Some have said the problem is even worse that it was when the calculators were first introduced.

So what’s the excuse?

Colleges typically excuse their bad calculators by saying this: “If they were more complex, they might scare people away”!


Scaring them away from what?  From applying to their colleges?

You got that right!

By underestimating your EFC, a school is much more likely to get you to visit their campus and apply to their college. Lots of applications coming in for a fixed number of openings means a lower acceptance rate.  And the lower the acceptance rate the higher the perceived value of a college.

The colleges win either way.

But Isn’t This Really Bait and Switch?

It certainly is from my perspective. Colleges have absolutely no incentive to improve the accuracy of their calculators. Lynn O’Shaughnessy, a well-respected commentator on higher education, agrees.  She also exposed another trick that many colleges are using to underestimate your net costs.

Their calculators are often three and four years old. For example, the data used on the 2015-2016 Net Price Calculators uses 2013-2014 school year data. The 2013-2014 school year is actually calculated based on 2012 data. Considering an inflation rate of 5% per year, an older calculator can easily lower your estimated net cost by another $5000 a year.

In a recent article  on this subject, O’ Shaughnessy calls the colleges out on this kind of abuse by saying it is nothing short of “shameful”.   She even names several highly selective universities that are engaging in this practice.

The Solution Is Simple.

There are three questions that are missing from most college’s net price calculators that, if asked, would make a huge difference in their accuracy:

1) Federal taxes paid:

Taxes paid (line 56 on your 1040) are deducted from your grossincome in calculating your EFC. However, if you give more than the average family to your church, you will pay less in taxes but will also raise your EFC.   So better not ask that question!

2) Amount of your annual retirement contributions:

The average middle-income family makes regular contributions to 401K or IRA accounts. However, $10,000 a year in contributions to your 401K will raise your EFC by about $4000. Better not ask that question either!

3) Break down of assessable assets:

Most calculators ask only for the total value of your non-retirement assets. Because many families don’t include their 529s and other education savings into their asset total, they again will get a lower EFC estimate.  Better not tell parents what we mean by non-retirement assets!

If colleges just added the above questions to their calculators and kept them up-to-date, their accuracy would be significantly improved.While colleges lobby to keep everything the same, families should start demanding these very simple improvements.In the meantime the net cost calculators are hurting families and we need to demand change.



More Posts: